Practice Partner Support

Matthews & Associates, Inc. continues to be a steadfast resource for practices utilizing the Practice Partner EHR system. While we have transitioned from selling the product, our commitment to supporting this legacy system remains strong. Our seasoned experts provide ongoing support and maintenance services, ensuring that your Practice Partner EHR operates smoothly and efficiently.

Support Services we Offer for Practice Partner

  • Software Support and Updates: Even as a legacy system, we ensure your Practice Partner EHR runs effectively, addressing any software issues and providing updates where possible.
  • Backup and Disaster Recovery: We safeguard your data with robust backup solutions and disaster recovery planning to ensure continuity and peace of mind.
  • Database Management: Our team assists with health maintenance updates, database checks, and more, ensuring your system's integrity and performance.
  • Optional Remote Server Hosting: Benefit from our secure, managed hosting services for your Practice Partner EHR, ensuring reliability and accessibility without the overhead of onsite server maintenance.
  • Update Health Maintenance: Keep your patient care strategies current with our service that systematically updates and manages your health maintenance data within the Practice Partner system.
  • Recalculate Accounting Total: Ensure your financial data is accurate with our service that systematically checks and recalculates accounting totals for dependable financial reporting.
  • CTGUI CheckAll: Utilize our comprehensive check service to diagnose and resolve issues within the Practice Partner EHR, enhancing system stability and performance.
  • Patches by Appointment: Schedule system updates with our patch management service at your convenience, minimizing disruption to your practice's operations.

Customized Training Solutions

Drawing on years of experience with Practice Partner, we deliver tailored training sessions that empower your staff to utilize all features of the EHR effectively. Our training covers all aspects of the system, catering to varying skill levels within your team to optimize your EHR usage.

We're dedicated to your success with every solution tailored to your needs. 

At Matthew & Associates, Inc., our dedication goes beyond just offering solutions; it's about understanding and adapting to your healthcare practice's unique challenges and goals. We bring precision, commitment, and a service-oriented ethos to every aspect of our work. From the first consultation to the ongoing support, our approach is deeply personalized, ensuring that our software meets and exceeds your expectations. Our focus is empowering your practice with technology that simplifies operations, enhances patient care, and perfectly aligns with your needs. With us, it's not just about technology but a partnership that grows and evolves with your practice.


At Matthews & Associates, we've always believed in hard work and dedication to excellence in everything we do. Seeing this commitment recognized through awards from our EHR software partners is rewarding. Over the past 24 years, we've received varying accolades reflecting our team's tireless efforts and expertise in the field. These awards are a testament to our unwavering pursuit of excellence and strong industry relationships.

• Dealer of the Year 
• Certificate Of Excellence Sales
• VAR Achievement Club
• Technician of the Year
• Consultant of the Year

Message Us For Practice Partner Support

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